ERP Managed Services

After investing the time and money in an ERP solution, it's important to put the time and effort into managing and maintaining it. From monitoring performance to regular system tests, you can easily avoid larger IT issues and keep your business running optimally at all times.

Why BTS

How we help

Protect Your Critical Business Data

Failing to manage your ERP software puts you at risk for unplanned downtime, malicious attacks, and data loss. But with regular ERP system optimization and performance tuning, BTS can identify and resolve issues before they impact your business.

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Our model

BTS will deploy a sustainable application support model with these following objectives:

Enable end users / IT Team to be hands off on routine operational issues

Focus on user satisfaction by pro-actively surveying users at periodic intervals to understand issues and take necessary actions

Service Level Agreement (SLA) driven metric

Formal process for governance and continuous improvements

What we offer

BTS offers Business Applications support services:

  • Standard and Flexible SLA combining on-site, nearshore, and offshore assistance
  • References in providing global and local support
  • Single ticketing system with priority assignment feature
  • 24X7 Support
  • Provision of Infrastructure as a Service (Oracle IaaS and others)
  • Support Critical and On-Demand during break down
  • Competitive Cost

Contact us today to explore how our service and solutions can transform your business!

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Frequently Asked Question

Enterprise Oracle decisions demand clarity.

We provide the insight, structure, and direction needed to execute with confidence.

With structure and executive alignment. We assess your current architecture, define governance controls, mitigate risk, and implement Oracle solutions that align directly with business strategy — not just technical requirements.